What I do
Operations consultant conducting deep-dive analysis of business operations to identify bottlenecks, uncover growth opportunities, and drive process improvement across large-scale distribution facilities.
Some things I've worked on
- Identified and categorized improvement opportunities across 2 distribution centers managing significant consumer product inventory, prioritizing by impact and difficulty to create a clear implementation roadmap for leadership
- Authored SOPs to help associates better perform their work functions and accelerate onboarding and training
- Conducted time studies and detailed operational analysis across the full warehouse workflow
Why it matters
Operational inefficiencies at this scale have direct impact on cost, throughput, and workforce productivity. The work created a clear, actionable plan for meaningful performance improvements across both facilities.
What I did
I worked on analytics and operational improvement projects across several Disney teams, with most of my focus on Food & Beverage operations. My role was centered on using data to help teams understand performance, identify friction points, and make faster, more informed decisions at scale.
Some things I worked on
- Built and automated dashboards that tracked performance across dozens of quick-service restaurants
- Helped replace manual, error-prone reporting with real-time views that operators could actually use
- Worked across multiple departments to translate operational and guest data into clear recommendations
- Regularly presented insights to stakeholders and leadership to support decision-making
Why it mattered
This experience taught me how small improvements compound at scale, and how important clear storytelling is when using data to influence real operational decisions.
What I did
I worked on the market segment team, researching industry trends and customer needs to help identify opportunities for business expansion. My role combined external market research with internal data to support strategic growth decisions.
Some things I worked on
- Researched new markets and customer segments with strong growth potential
- Analyzed competitors, industry trends, and sales data to inform expansion strategy
- Created clear, data-backed presentations for business and sales teams
Why it mattered
This role strengthened how I think about markets, customers, and strategy, especially how imperfect data still drives real business decisions.
What I did
I worked primarily with the lab management team, focusing on data analysis and reporting to support day-to-day operations. A lot of my work involved making large, messy datasets more reliable and useful for the teams working with them.
Some things I worked on
- Built reporting tools to track lab performance and data quality
- Helped identify inconsistencies in testing results and flagged issues early
- Shared findings with teams to support operational improvements and optimization efforts
Why it mattered
I learned how to bring structure to ambiguous problems and how good analysis can directly improve how teams operate.